For questions about your account, generation tasks, credits or payments, email support@roadsterai.org.
Include your account email, task or order reference, what you were doing, and when the issue occurred. Do not send passwords, verification codes, full payment card details or unrelated sensitive information.
A waiting timeout does not necessarily mean failure. Check My creations before submitting again. Credits are returned for confirmed failed tasks.
If identity or stunt motion looks wrong, describe the affected moment so we can assess the template.
Send access, deletion, billing or duplicate-charge requests from your account email with the relevant references. Resolution depends on the records and our Terms of Service.